We have continued to monitor services for the last 24 hours, and we are happy that performance has been sufficiently restored.

We have identified the root cause of this degraded performance and have taken action to resolve it.

We will continue to monitor services for the next 24 hours until we are happy that performance has been sufficiently restored.

We are currently experiencing some degraded performance with our database.

This degraded performance is impacting connection times, which could cause users to experience some issues when interacting with the admin dashboard and/or customer journey.